Market Force Information® works with hundreds of the world’s largest consumer companies helping them protect their brand’s reputation, delight customers and make more money through location-level solutions.
The solutions provide a robust framework for measuring and improving operational excellence, customer experience, and financial KPI's—these include: mystery shopping, customer experience surveys, predictive analytics, market research, social media, KnowledgeForce® technology platform and more.
Mystery shoppers: Find nearby shop assignments from our mobile app (Eyes:On), complete questionnaires, and upload questionnaires and images from your phone.
Internal auditors: Upload your own questionnaire for your internal employees to complete audits and upload information to KnowledgeForce.
Pasar Angkatan Information® bekerja dengan ratusan perusahaan konsumen terbesar di dunia membantu mereka melindungi reputasi merek mereka, menyenangkan pelanggan dan membuat lebih banyak uang melalui solusi lokasi tingkat.
Solusi menyediakan kerangka kerja yang kuat untuk mengukur dan meningkatkan keunggulan operasional, pengalaman pelanggan, dan KPI's-ini keuangan meliputi: belanja misteri, survei pengalaman pelanggan, analisis prediktif, riset pasar, media sosial, platform teknologi KnowledgeForce® dan banyak lagi.
misteri pembeli: Cari tugas di dekatnya toko dari aplikasi mobile kami (Mata: On), kuesioner lengkap, dan meng-upload kuesioner dan gambar dari ponsel Anda.
auditor internal: Upload kuesioner Anda sendiri untuk karyawan internal Anda untuk menyelesaikan audit dan meng-upload informasi ke KnowledgeForce.